Question 1

Where do I find the driver at the airport?

Accepted Answer

The driver waits in the arrivals hall after baggage reclaim, holding a board with your name — not in the car park or outside. Your confirmation describes the exact meeting point and gives the driver's contact number. If you come through customs and cannot see the board, calling that number is enough.

Question 2

If my flight is delayed, do I lose my transfer?

Accepted Answer

No. The flight number you give at booking is monitored; if the plane lands late the pick-up moves to the new landing time at no extra charge. That is why entering the flight number correctly matters. If your flight changed entirely, just send us the new number.

Question 3

Which vehicle type should I choose for my group?

Accepted Answer

Choose by passenger count and luggage volume: a sedan for 1-3 people with medium bags, a minivan for 4-6 people or large suitcases, and a minibus for bigger families and groups. Each vehicle in the results lists its passenger and luggage capacity; noting bulky items such as a pushchair or ski gear in the booking makes sure the right car is sent.

Question 4

Are child seats provided, and do they cost extra?

Accepted Answer

Child seats and boosters are provided free of charge when requested during booking. Just state the children's ages and how many; the right seat is fitted before the car arrives. Turkish law requires children under a certain age and height to travel in an appropriate seat, so it matters that the request is on the booking.

Question 5

Is booking a transfer in advance better than taking a taxi?

Accepted Answer

Booking ahead differs in two concrete ways: the price is locked at booking and is unaffected by traffic, and a car and driver are assigned to your flight. A metered ride varies with congestion, cars are harder to find late at night, and you cannot guarantee luggage capacity in advance. For families and passengers with many bags the difference is largest there.

Question 6

Are transfers available late at night or very early morning?

Accepted Answer

Yes — transfers run around the clock, including flights that land overnight and departures in the small hours. Public transport thins out at night, so a pre-assigned car is often the only practical option. Where a night surcharge applies, it is already inside the final price shown at booking.

VIP private transfers across Turkey

Plan your transfer in seconds

Explore vehicles and compare details

Business

Confidence and comfort at every step

Safety is our priority

Peace of mind at all times

Premium, yet affordable

More Voyago

Easy booking wherever you are

A more elegant VIP arrival

Easier management for teams and companies

Frequently Asked Questions About Transfers

Transfer destinations Voyago covers in Turkey

Guides to plan your trip